Teaching the Press a Lesson
Senior living executives, residents, family members, and advocates of senior living everywhere are singing the praises of Bob Elmer, administrator of The Elms Assisted Living community in Westerly, Rhode Island. Elmer recently had issue with an article in his local newspaper. Like many members of the press with little experience in the senior living space, the reporter [...]
Expanding Service Spectrum
Largely driven by the demands of an aging population—an increasing number of senior living communities offer services for residents with Alzheimer’s and cognitive impairments. It’s a strategy that’s meeting a consumer need and expanding the spectrum of typical senior living services. But those providers who have sucessfully expanded their scope of services say there’s a lot [...]
Watching for Signs of Stress
Business management experts agree: The recession is taking an emotional toll on executives and their employees. And while assisted living continues to make a strong showing amid tight economic times, execs and their staff may be affected in various ways. Author John Baldoni recommends watching for these three signs of stress, courtesy of Harvard Business Publishing:
1. [...]